Once a Bulgarian customer sent an inquiry for ball bearing and roller bearing. At that time I immediately responded to him immediately in the background, and told him that he would send the detailed information to him in the form of an e-mail and asked him about the specific type and specification of ball bearing and roller bearing. Responding to customers the first time is his greatest respect.
Next, I will have a general overview of customers through various social platforms through customer-reserved information. He accidentally discovered that he is a distributor of ball bearing and roller bearing and has his own website. With this kind of information, it plays a crucial role in the communication with me and him. We are mechanical, so after contact, we asked him for the product, quantity and specifications. Then he recommended the corresponding type of bearing, sent product pictures, technical parameters and quotes. Quotations including cargo configuration, price, minimum order quantity, port of origin, freight and shipping schedule, payment method, etc. are all reflected in the quotation; and the price is also minimized, after all, we have to plan for the future.
When introducing ball bearing and roller bearing to customers, it must be detailed and accurate. After customers saw it, they were satisfied with our efficiency and prices. The next step is a long wait, certainly not a matter of course. During this period, I will continue to recommend him a different product and detailed subsidiary information once a week. Finally, the day to live up to expectations, one month later he finally gave me a reply, let me do PI. In the email, he said that our price is not the most favorable, but the details of the treatment and serious service attitude impressed him, and he hopes to cooperate with us for a long time.
After shipment of the ball bearing and roller bearing, we will send a shipping notice to the customer, including the name, quantity, specification, model, unit price, total price, packaging, port of origin, destination port, name, voyage, and bill of lading number of ball bearings and roller bearings. , departure date, estimated arrival time, cargo status. The goods arrived in Hong Kong and the customer successfully delivered the goods. The order was successfully completed. Of course, after customers receive the goods, they must actively communicate with customers and ask them if they need help. A good attitude can make you inadvertently promote secondary cooperation.
If you are interested in our ball bearing and roller bearing, please contact me, we will do the best for you!
Contact: Miya
Email:[email protected]
Skype: [email protected]
MP/Whatsapp: +8618363031398
Wechat:18363031398
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TEL: +86 183-6303-1398
E-mail: [email protected]
E-mail: [email protected]
Whatsapp: +8618668909563
Whatsapp: +8618363031398
ADD: Room E3-1203, Mingquanchunxiao, Dikou Road, Tianqiao District, Jinan City Shandong Province, China.