Let me share a Romanian customer that made a deal of ball joint bearings!

Let me share with you a Romanian customer that made a deal.

On February 3 this year, during the spring break holiday, I received an inquiry from Romania. The inquiry product is a ball joint bearings of our company. The quantity is a small cabinet or a high cabinet, including the specific requirements for products such as logos and stickers. 

As usual, I immediately replied to the customer that day and provided the technical parameters of this ball joint bearings to the customer for their reference. However, because the client's signature is a consulting company in Shanghai, and the company is located in China, I think it is very strange, so I don't pay special attention to it. It was February 7th, on the Monday that came up during the Spring Festival holiday, I received a reply email from the customer. Through communication, I learned that the customer company is located in Shanghai, China, and the order was purchased for his Romanian customer.

At the same time, after understanding the specific technical parameters, the customer chose one of our ball joint bearings. During the continuous negotiation process for more than a month, the customer increased the quantity to a small container plus a high container, and the value of the goods was more than 50,000 US dollars.

On March 15th, I received the water bill for the deposit. More than a month after the receipt of the inquiry of ball joint bearings to the official order, there were also several small episodes, including the customer changing the consignee name after I finished Proforma Invoice; the customer confused our product model and so on. However, with our constant communication and persistent efforts with our customers, we finally reached a cooperation.

Through this incident, let me understand, do not underestimate any inconspicuous inquiry of ball joint bearings, take every inquiry seriously, reply in time, and cherish every opportunity. Although the foreign trade environment is not very good at the moment of the epidemic, I believe that as long as we do not forget our original intention, do a good job in the daily maintenance of the platform and follow up with customers, and always be prepared, opportunities will definitely lie ahead.

Contact: Ellen
Email: [email protected]
Skype: +8618668909563
MP/Whatsapp: +8618668909563
Wechat:18668909563