Attention to details, gain the order of double direction thrust ball bearings

Share a recent order of double direction thrust ball bearings we have reached - we have received a European buyer inquiry of double direction thrust ball bearings, the customer is anxious to buy a bearing, we also timely offer to the customer as usual, the company's product business scope, foreign trade team The factory production, product catalog and price list are directly returned to the customer through the platform. Many people may not mention the situation of these companies in the first communication, but I feel that since it is their own advantage of double direction thrust ball bearings, just like falling in love, we must use as many advantages as possible in the shortest time. Attract buyers' attention.

Very unexpected, got a formal reply of double direction thrust ball bearings from the buyer. In this way, slowly began to communicate with buyers. Later, I learned that the buyer actually saw our website before we responded to his purchase request and was very impressed with us. The first impression is good, and the inquiry is very comprehensive, the buyer will naturally reply in the first time.

Followed by the customer's mail to communicate their needs, quantity of double direction thrust ball bearings, delivery, transportation, use environment of double direction thrust ball bearings, etc., the customer first ordered 10 sample tests, sent by courier, the customer quickly received, after the test is very satisfaction. Demanding a lot of purchases, The total order amount of double direction thrust ball bearings is 30,000 US dollars.

The general process of ordering of double direction thrust ball bearings is like this, summing up the experience:
1. For the customer's mail, you must reply in time, even if you don't know the answer to the question, you should reply, let the buyer know that the mail has been read, I will reply immediately;
2. Be patient with the customer. Even if you ask questions again and again, you should answer him without any trouble; you must be careful not to let go of any details;

3. The customer may not have anticipated the problem, you can explain it to the customer in advance, let the customer pay attention, so that the customer will feel your good service attitude;
4. Empathy, dispel customer concerns in advance, reduce the cumbersome inquiries in the middle, and enter the payment theme as soon as possible to speed up the transaction;
5. Be sure to follow up in time, and follow up on the time when the customer goes to work, otherwise the customer will be taken away by others.