My Vietnamese customer placed a big order of double roller bearing

My personal favorite is to browse the RFQ page on the platform, you can choose any inquiry that you think is the best to reply. If the other party thinks your reply is perfect, then the other party will reply you in time. The so-called best inquiry here is the one that clearly states his requirements, including the purpose, quantity, payment method, etc. And our reply is perfect enough, that is, we need to clearly tell you how much of his requirements can you meet, when to send samples, how long it will take to deliver the bulk after the samples are confirmed, and whether to provide after-sales services if there are problems with the later products.

My Vietnamese customer is the best existence. I fell in love with her inquiry of double roller bearing at a glance. I feel that this inquiry of double roller bearing is my potential stock! Her inquiry of double roller bearing not only contains very clear product requirements information, but also a complete introduction of the company. The most important thing is that the product she wants is our company's flagship product, and we have advantages in both price and quality of double roller bearing. I immediately responded to the email, introducing our company and sending an offer. The customer also responded as soon as possible, and let us arrange to send samples. In order to facilitate contact at any time, we added WeChat to each other. It takes more than 1 month from quotation to sending samples, confirming samples, and placing an order. The first order customer gave us a small cabinet.

A second order was placed the following month. The third order of double roller bearing is currently in communication.

I think this time, the reason why I can facilitate the order so quickly this time is mainly to keep in touch with the customer at all times, to worry about what she is worried about, and to think about what she thinks.

Under the epidemic, we can't go out to participate in exhibitions and meet customers, so we should maintain online contact so that customers can feel that we are thinking of her all the time. If there is a new product, you can share it with her as soon as possible, and if the price fluctuates, you can update it to her immediately. Empathy to serve customers!

Contact: Ellen
Email: [email protected]
Skype: +8618668909563
MP/Whatsapp: +8618668909563
Wechat:18668909563