More than 20,000 US dollars worth of orders of flat needle roller bearing in a week! 5 lessons learned

Give the answer first: Analyze customers and grasp the focus!

The customer transaction cycle has been very fast recently. The first customer, after replying to the first inquiry of flat needle roller bearing, made a PI directly according to the customer's request, and successfully received an order of more than 20,000 US dollars within a week! The customer did not bargain, and the quantity was even more than what the customer requested (because different products have different moqs, more than the quantity requested by the customer, so we directly followed our moq)

The second is an engineering order customer. When I received the first inquiry of flat needle roller bearing, I found that the customer's requirements were very detailed and fragmented. I keenly captured that the customer is a real order customer with specific needs. Therefore, the engineer and I made specific plans based on the customer's requirements. Later, we chatted with the customer every day to make repairs and sold 70,000 US dollars in one month.

Here, I would like to share my experience of completing the order of flat needle roller bearing:

I found that I have received a lot of inquiries, but after responding, the customers did not reply. I have also wondered if there is a problem with my industry or product? Or is there a problem with your own business capabilities?

After years of polishing and the accumulation of time, I also slowly summed up the following experience to analyze customer inquiries of flat needle roller bearing:

1. First of all, you need to understand your industry and the corresponding market. Different products must have the most marketable markets, countries and regions. So the first article is to analyze the regional and country sources of the inquiry.

2. Secondly, analyze the types of customers:
The first type of customer: distributors. The advantage of this kind of customer is that if a deal is made, a competent dealer can always return orders, but the disadvantage is that this kind of customer has higher requirements on product quality and cost performance because of special knowledge of the industry and market, and more on price. Sensitive, this requires salespersons to be able to answer customer questions professionally, understand customer needs, and understand the strengths and weaknesses of competitors, try to conceal weaknesses, promote strengths, and impress customers.

The second type of customer: engineering contractor. The advantage of the contractor is that it is not so sensitive to price, so the profit will be better than the dealer's customer order. However, engineering business customers need suppliers to provide one-stop service, and even need suppliers to provide services beyond what they sell. Because engineering business customers are not so professional in industry products, they need foreign trade salespersons to use their own expertise to let customers Peace of mind, even if the price is not the lowest at this time, customers can rest assured that they will not run away. The disadvantage of engineering customers is that they can buy and sell at one go, and the probability of reversal is relatively small.

The third type of customers, retail customers and end users. Compared with the first two types of customers, this type of customer is not as high-quality and can take less time and effort. What God is fairest to everyone is that everyone has the same time, and it is also limited. If you spend time on less important things, you will spend less time and energy on important things, and the effect will be greatly reduced! Doing business is the same, and life is the same!

3. Look at the number of inquiries sent by customers in the background. If the number of entries is large, the competition will be greater; if the number of entries is small, it means that the customer only sends an inquiry to you, then the customer will be more dedicated to you!

4. Look at the keywords searched by customers in the background. Keywords can help you to judge customer quality well! If the keywords searched by customers accurately correspond to our products, it is worthwhile for us to better connect with customers; if customers only search a large industry without keywords, there are dozens of enquiries. A high probability is a liar.

5. Look at the content and demands of the customer's inquiry of flat needle roller bearing.
The previous points seem to be a lot of verbosity, but in the actual process, it only needs to be swept away in a small amount of time, and a conclusion can already be drawn in my heart. In the process of analyzing the content of the enquiry, if you find that the content of the customer’s enquiry is more detailed and has specific requirements, then don’t respond eloquently to too broad content and product catalogs. You need to "have questions" according to the specific needs of customers. "Required answer", and then guide the customer to reply to the questions you want to know, such as the specific time required, application scenarios, etc. This information can help us understand when the received enquiry can be completed.

If it can be seen that the client is a non-professional client involved in this industry for the first time, then be prepared to cultivate slowly. In the face of such customers, you can first send some information to the customers and guide them slowly. Usually, the transaction process is not that fast.

Finally, let’s summarize: Facing high-quality customers, spend more time and prepare carefully! Give priority to responding to high-quality customers, find the customer's online chat method, quickly clarify specific needs and reach intentions. So, the order of flat needle roller bearing is not far away!

Contact: Ellen
Email: [email protected]
Skype: +8618668909563
MP/Whatsapp: +8618668909563
Wechat:18668909563