Treat the right medicine, patiently follow up
The buyer was a buyer from Bulgaria. At the beginning, the buyer only sent an inquiry to understand the price of the groove ball bearings axle. Others such as: the number of the number, etc. are not carried out without explanation. Therefore, the sample price was only reported to the customer, and the customer did not reply after receiving it. Later, I sent an email to the customer and asked the customer how. The customer responded to the email saying that the price was higher than the industry. So I sent an email to the buyer asking if the customer could tell what the purchase amount is, because the price is different, and the price is definitely different. In addition, a different price list corresponding to different prices is attached to the customer. After receiving the letter, the customer asked some questions about the cage, inventory, etc., and responded to the customer one by one, and finally settled the order with the buyer. Summarize the process of the completion of the order and share the skills of the smooth order:
1) How to attract buyers when prices have no advantage. Experience tells us that the purchase volume is different, and the price is definitely different. In the face of the buyer can feedback the price is higher than the same industry, you can try to attach a different number of different price quotes to the customer.
2) The inquiry reply skill is a factor that can not be neglected in the transaction. Firstly, the inquiry content is classified, and the specific level of the inquiry is judged. For the specific product inquiry, the buyer's purchase intention is relatively high, and we need to focus on it. follow up. At the same time, judging the buyer's region is conducive to finding the buyer's attention in the process of follow-up enquiry of groove ball bearings axle in the later stage, and the right medicine can be used to reach an order.
3) Patience and professionalism are very important. Customers who want to know must be meticulous and professional in answering customers. In any case, professionalism and sincerity must be reflected at all times, and companies must be able to work with customers for a long time based on quality and credibility.
Reputation first, customer first
Nowadays, the profit margin of RMB appreciation and export settlement is narrowing; the homogenization is serious, which leads to everyone’s rush to produce similar hot-selling products, and similar functions lead to vicious competition among peers; obstacles from foreign trade barriers and low value-added products lead to direct competition Increasingly large, the profit margin is getting smaller and smaller;
The company's response strategy:
1) Improve the quality of foreign trade salesmen. Foreign trade salesmen are directly in contact with buyers. Their quality directly reflects the strength of a company's company, so the salesman's familiarity with the company's products and its ability to do foreign trade are all crucial. important;
2) According to the market area to adjust the product structure of groove ball bearings axle, Africa, Southeast Asia and other third world countries generally do not have too high demand for product prices, they need products to meet basic functions, for this type of buyer company will choose medium accessories to go Do, but buyers who are not sensitive to price requirements but have very high-quality requirements, we will choose high-quality, high-priced accessories, so as to effectively meet the needs of different categories of buyers, increase into a single;
3) Always adhere to the service concept of “Credit First, Customer First”. At any time in any market environment, corporate credit is of vital importance. Only enterprises with good credit will have long-term development and good credit. Will benefit in many ways. If you want to establish long-term relationships with buyers in the future, then be honest at all times.
I believe that a company that values credibility and pays attention to customers will develop better and better!
If you want to buy groove ball bearings axle or any other bearings, please contact me, we will do the best for you!
Contact: Ellen
Email: [email protected]
Skype: +8618668909563
MP/Whatsapp: +8618668909563
Wechat:18668909563
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E-mail: [email protected]
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