Sharing an order, the customer was from the United States. At the beginning, the customer searched for our company's products and sent an inquiry of high precision cylindrical roller bearings. After several emails, the buyer felt that the quality of the product was good, but because he couldn't see it directly, and had not cooperated before, he always hesitated to delay the order. This carefully analyzed the buyer's background and felt that it should be an end customer. So I called the customer to directly communicate and negotiate. After the buyer unconsciously mentioned that I had an agent in China, I immediately captured this message and asked in detail. The location and contact information of the agent informs the buyer that the agent can first go to the company to test the product, and then make plans. After the exchange, the buyer finally agrees.
Later, the agent came to our company to check the high precision cylindrical roller bearings. During the inspection, the agent put forward a lot of professional questions about the products, and answered them one by one. Later, they offered the after-sales guarantee and technical services that the buyer paid attention to, which made the agents very convinced. Later, the agents were very convinced. A few days after the agent returned, the US customer officially placed the order and praised me.
From sharing, it is not difficult to find that there are two points that are particularly important for the final order of high precision cylindrical roller bearings: one is to capture useful information; the other is that they are very familiar with the product, and they are in charge of each process of the product, giving the buyer a professional The feelings make buyers feel trustworthy.
Looking back on my years of experience in foreign trade business, I believe that to do foreign trade, we must have patience, and contact with buyers, especially the development of new customers must be patient, insist on not giving up any customer easily; in addition, what products are To be fully aware of it in advance, be sure to familiarize yourself with each process, be professional and knowledgeable, and be able to solve all customer problems.
If you are finding high precision cylindrical roller bearings or other bearings, please contact me,we will do the best for you!
Contact: Ellen
Email: [email protected]
Skype: +8618668909563
MP/Whatsapp: +8618668909563
Wechat:18668909563
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E-mail: [email protected]
E-mail: [email protected]
Whatsapp: +8618668909563
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