Is it important to show clients the video of the linear slide bearing unit?

I received an inquiry about the linear slide bearing unit last month. I added the customer’s WeChat account and sent the customer a picture of the linear slide bearing unit. The focus is on the video: We sent a few videos of other customers' shipments directly to this new customer.

Because when regular customers came to the company, I also asked them to do some English promotion for our linear slide bearing unit, so now these videos are in the hands of our new customers, they are real products, plus ours Professional explanation and introduction of usage methods, after discussing with customers, there is still a lot of hope for the order. In the business of foreign trade, talking to customers is to be calm. In this way, we waited for almost half a month.

During the period, the customer didn't say anything, but the occasional greeting did not mention the linear slide bearing unit. I thought of using the delivery video to try again. We have collected some videos of old customers' delivery and loading, etc., and we keep sending circles every day, as well as some comments from customers on the market. After nearly a week, I finally waited for some good news from the customer, saying that I ordered hundreds of linear slide bearing units to try their country's market.

During the period, the customer was still changing the order repeatedly, but we were not bothered, but patiently analyzed and suggested some linear slide bearing unite specifications to the customer. Listening to our analysis, the final customer added dozens of orders, and did not cut our price of a penny. I think the reason why the customer made this decision is also out of trust in us.