A French buyer started to contact her colleague Miss Cai at the beginning of last year. The buyer wanted a miniature angular contact ball bearing sample. If the quality is passed, he will promote our miniature angular contact ball bearing in his area. Miss Cai said that the French buyers did not have much purchase intention at the time, but they still sent a sample of miniature angular contact ball bearing to the customer free of charge. Although the buyer did not place an order at the time, Miss Cai did not give up the contact with the buyer. In August, French buyers finally sent them an order to send an order of miniature angular contact ball bearing. They started preparing goods in August, but the buyer’s response was slow. The general response was not particularly timely, so the problems of miniature angular contact ball bearing could not be dealt with in time. Ms. Cai was not too anxious. She was very serious about communicating with the customer in the mail, and finally completed the order of miniature angular contact ball bearing smoothly.
Ms. Cai said that as a newcomer to foreign trade, she has learned a lot of new things in the buyers and bosses. When talking about the reasons for this, Mr. Cai summarized the following points:
1. At the beginning, although the buyer did not have a clear intention to place an order of miniature angular contact ball bearing, he still did not give up the customer;
2, the company has many years of experience, very understand the needs of buyers, so the product of miniature angular contact ball bearing attracts buyers' attention;
3, the salesman tirelessly contacted the customer over and over again, and carefully responded to each email of the buyer, and actively negotiated with the buyer to solve the problem;
4, I usually contact the customer by mail, because the boss tells French English and British English there are still some differences, in order to give the buyer a good impression, I said that generally as much as possible to contact by mail, especially important or urgent Things will be contacted by the customer by phone.
Through this experience, Ms. Cai has a certain degree of understanding of French buyers. The French market is still relatively large and has potential for development. The company also has some old customers in France, and there should be better development prospects in the future. In this order of miniature angular contact ball bearing, if you don't do your job well, if you don't understand the buyer's needs carefully, the order may slip away from your hand. Intimate and meticulous, the order is no longer far away!
If you need the miniature angular contact ball bearing or other bearings, please contact me any time!
Contact: Ellen
Email: [email protected]
Skype: +8618668909563
MP/Whatsapp: +8618668909563
Wechat:18668909563
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E-mail: [email protected]
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