Today I want to share with you how I went from talking about football to orders.
Actually, I'm also an amateur fan of football, so I won't miss the World Cup when I have time. We must know how to change the topic when the customer is in a good mood, but for different customers our purpose is different, so the topic guidance is also different. For old customers, we must strike while the iron is hot, it is best to finalize the order of miniature ceramic bearing, or confirm the contract details, or understand the customer's next return time. For new customers, our main purpose is to close the distance, increase intimacy and build trust, because from the customer to the order is rarely achieved overnight, most of them have to have a run-in time with the customer. The Saudi Arabian football team won the Argentine football team in this World Cup, and the whole country was boiling, so the whole country had a day off. You can imagine how happy the Saudi customer is, so it is also very powerful, and placed an order for us the next morning.
The World Cup in Qatar is followed all over the world, so this topic has allowed me to communicate more with many customers, get along with friends, and get orders of miniature ceramic bearing. So when talking to customers, I also have some new cautions.
First, do what they like; Understanding the psychology of customers is the premise of good communication with customers, only by understanding and mastering the psychological needs of the other party can we better attack customers. For example, this Qatar World Cup, first of all, we must understand the customer's interests and hobbies, whether they are football fans, which football team they like, but don't be mistaken, otherwise it will be self-defeating but offend the customer.
The second is to enhance sharing with customers; Sharing desire is an important aspect, and customers in addition to work, more important is to become friends with customers, share their lives, like friends, enhance mutual trust, your order will be half successful.
The third is to know how to listen; In communication, listening is a very important thing. You must be good at expressing yourself, but also know how to listen to the needs of customers and give customers full space to express. For example, in the World Cup, you can discuss your favorite football team with customers, but you can't always say your favorite team, but also leave space for customers to share, which is a successful exchange.
This is the end of my experience sharing, I hope it will be helpful to you, thank you for your patience in reading!
Welcome to contact me to get the price of miniature ceramic bearing!
Contact: Ellen
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