Dealing with Iranian customers about the order of miniature flange bearing

The content of the customer's inquiry of miniature flange bearing is very simple, saying "please send me more details about your company and miniature flange bearing"; but he left the contact information of WhatsApp and Skype, from this point, it can be reflected that the customer is more interested. Because most people send "please send me more information about your company and products, thanks", it is more difficult to follow up later.

Seeing the country of the customer, I made a general analysis of the customer based on the situation of the customer in the market in the past: miniature flange bearing quantity, price, quality requirements. After that, I added the customer's WhatsApp, chatted with him online, briefly introduced the company and the main product, the customer was very interested, and sent inquiries for 2-3 miniature flange bearing. Every time I quote the price of a product, I will send the corresponding physical picture and detailed picture to the customer, and attach our packaging picture. At first he worried about quality, and asked how many kinds of quality standards we have. I told him that there is only one kind-good quality, and explained to the customer how we control the quality of the product before and after production and the testing equipment. The customer listened After that, I felt more at ease and said that he would place an order of miniature flange bearing with us after he got the customer's order.

I waited patiently without urging him, but I kept in touch, talked about some topics in life, and occasionally asked about the work and the epidemic situation. I learned that he often purchases in China, and there are freight forwarders here. The customer also sent inquiries for some miniature flange bearing, and actively asked our collection account. Finally, on March 26, the customer asked a friend to pay.

The reasons for summing up into single orders are as follows:
1. The client stated that it takes time to place an order, so wait for him and don't urge it frequently. Many customers do n’t like being driven behind, including some customers who told me before, because another supplier ’s business always asked him when he could place an order of miniature flange bearing, he did n’t like it, and ultimately he did n’t get another supplier. Business cooperation, customers also visited their company;

2. Do n’t give up to your counterparts, keep in touch with them, and talk about things other than work. Even if this order does not fall, at least there are more opportunities;

3. Understand the production process and quality control of own products;

4. Quotation: Quotations based on the situation of previous customers in this market (from the quotation to the order, the customer has never said that the price of miniature flange bearing is high, indicating that the price quoted is within his acceptance range); our boss often said that the quotation is also a door Art, the first product that customers ask is often the most familiar to customers, and the price can be appropriately lowered; don't think about how much you can earn in the first cooperation. Establishing long-term cooperation is our goal.

To be able to close this customer, in addition to some of our own efforts, it is still the resources provided by this platform. The customer has high quality and accurate inquiry of miniature flange bearing. Although the amount of the bill is not large, it is a good start.

Contact: Ellen
Email: [email protected]
Skype: +8618668909563
MP/Whatsapp: +8618668909563
Wechat:18668909563