This customer who placed me the order is an old Nigerian customer. Last week I shipped a batch of nylon rollers with sealed bearings and he not received the goods yet. Since the client need the nylon rollers with sealed bearings urgently, he asked me hurry and send him by air. At the time, he asked if we could send a nylon roller with sealed bearings to his freight forwarder on Thursday or Friday. So I haven't received the customer's money yet, and I started to place an order to prepare the nylon roller with sealed bearings.
That night, I received a bank slip of nylon rollers with sealed bearings from the customer, a small list of nylon rollers with sealed bearings, plus $270 for the last customer owed $3270. But this customer is very kind, I cherish it.
Since we changed the new offshore account, although I wrote new bank information on PI, but did not remind the customer, the customer transfered the money of nylon roller with sealed bearings to the previous account. This is my ignore.
So, I immediately responded to the customer, telling him that the money of nylon roller with sealed bearings will be returned to the customer account, but it takes about 3 days. At the same time, I hope he can re-transfer the money of nylon roller with sealed bearings, because his order for nylon roller with sealed bearings is very urgent, T/T remittance takes a long time, I hope we can receive the money in time.
In the evening, I received a call from the customer. The customer said that he modified the information and spent a total of 60 dollars. We need to bear half of it. Since the order for nylon roller with sealed bearings is not profitable, we can only give customers 30 dollars when customers order nylon rollers with sealed bearings in the next time.
On the third morning, the boss told me that I received the customer's money of nylon roller with sealed bearings. So in the afternoon, I was excited to tell the customer this news. However, there is another problem, the customer must receive the goods of nylon rollers with sealed bearings in time, so I contacted the freight forwarder to send the nylon rollers with sealed bearings quickly. The freight forwarding can catch up with the goods before 8 pm.Then our nylon rollers with sealed bearings will be able to keep up with the time and will not delay customers.
This order of nylon rollers with sealing bearings made me feel more attentive to my work. I will pay attention to every little detail in future orders.
Jinan Shenglei Bearing Co., Ltd customize all specifications of nylon rollers with sealed bearings for you!
If you need the nylon rollers with sealed bearings or other bearings,please contact me any time!
Contact: Miya
Email: [email protected]
Skype:[email protected]
MP/Whatsapp: +8618363031398
Wechat:18363031398
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E-mail: [email protected]
E-mail: [email protected]
Whatsapp: +8618668909563
Whatsapp: +8618363031398
ADD: Room E3-1203, Mingquanchunxiao, Dikou Road, Tianqiao District, Jinan City Shandong Province, China.