you should be do this for orders of rod end spherical bearing

In January of this year, one customer took a fancy to our rod end spherical bearing. For a long time, the inquiry has not been placed. It seems that the customer is still very interested, that is, I don’t know where I am not satisfied, and I have settled the order. In the process of contact, I have been patiently answering the customer's questions one by one, eliminating the customer's doubts and not being impatient.

Seeing that the Lunar New Year is coming, the factory is also preparing for a holiday, and the customer is still not moving at all, but the price cannot be the same every month. Even if the price of the rod end spherical bearing does not change much, the cost of international logistics and transportation will change every month. I asked so many freight forwarding quotations but did not place an order for a long time, even I felt overwhelmed, but in the end, I finally sinked my heart to slowly work with customers. It takes patience and perseverance to do anything, otherwise why can you stand out among the many suppliers? It is necessary to give customers a different feeling, so that each customer really feels understood and valued. Once you have formed a professional and service image in your heart, you will be able to think of you every time you need to buy. In addition, the quality of the product and the advantage of the price are not to mention, so I am proofing according to the needs of the customer, I hope to see the rod end spherical bearing can stimulate the customer's desire to buy. I sent the sample to the customer and gave the customer the courier number and the logistics address of the logistics. At the same time, I was also paying attention to the update of the logistics status. After the customer signed the receipt, I started to contact the customer and asked if he received the sample. Also, if the samples are intact, do you have any comments or suggestions about our products.

After the customer receives the rod end spherical bearing, I will track and communicate in time, and the customers are full of praise for our products and services. I have been placing orders with us all the time, and the relationship has been stabilized.

From this order case, I will share with you my own summary.
1. Regardless of the same, not thick and thin. Each customer of the inquiry may be of very high quality.
2. Establish a professional image. Customers always believe in experts, experts represent authority and are trusted. To have a solid product knowledge, to solve problems for customers, choose the most suitable products, let customers feel comfortable with you, you are very professional.

3. Be a first class product and service. Strictly check the quality problems, have a clear product positioning, make the best products, and make the service to the extreme.
4. Track and communicate in a timely manner. 1% of the sales were done on the phone, 2% of the sales were completed after the first contact, 3% of the sales were completed after the first tracking, and 5% of the sales were completed after the second tracking. 80% of sales were completed after the 4th to 11th tracking, showing the importance of communication in cooperation.

If you want to buy rod end spherical bearing or other ball & roller bearings, if you are interested in our bearings, please contact me, we will do the best for you!

Contact: Ellen
Email: [email protected]
Skype: +8618668909563
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