A Malaysia customer ordered spherical roller bearing 22328 on QQ.

Recently, a Malaysian customer was dealt with. In September, we asked for an inquiry about spherical roller bearing 22328. The size requirement of spherical roller bearing 22328 is relatively clear.
However, since there are several brands we supply, we will send an email to the customer to ask which brand to choose.
The customer has not responded, and the follow-up did not reply the next day.
Later, I took the customer's mailbox and searched it in the bing. Even the customer was found to have a QQ number.

I dare not confirm whether Malaysians will use QQ, or tentatively add QQ.
After adding the customer online, and asking the customer about the spherical roller bearing 22328, the customer immediately replied to me,
Compared with email, it really surprised me.
The customer sent a picture of a spherical roller bearing 22328, which was taken on a colleague's brochure.
However, the specifications for the spherical roller bearing 22328 are very detailed, so I quickly made a quotation and sent it. After the customer confirmed that she received the quotation, she said that she would send it to her customer.
Then we have to wait for the customer to reply. . . Come to an end. . .

Then every few days, when I go to follow up the customer, we generally use the mailbox of foreign trade and find that emails are never returned to customers.
But QQ can always ask for some progress, such as sending it to customers, waiting for customer information,
For example, the customer recently had any questions to ask us, so I will not email her later, all of them follow up on QQ.
At the end of October, the customer asked us to make a contract with a spherical roller bearing 22328 with a RMB account and send it to her on QQ.

I know that the opportunity has come, after the contract of spherical roller bearing 22328, the customer said that their customers have confirmed,
3-5 days to arrange a 50% deposit for us, not 30% of the contract, I feel that my heart is finally solid,
After 3 days, we received the purchase price of spherical roller bearing 22328. Now we have finished the delivery and ready to ship. Without bargaining, everything is going well.

Through this customer, Tencent is very bullish. Besides the Chinese and other countries, we like to use QQ as much as we do.
In the future, I will ask a lot of customers in Asia if there is a Chinese-style contact method such as QQ.