How to get the Congolese customers big order of starter one way bearing?

The successful case I want to share with you today is a customer in Congo, and this is another new customer I succeeded in. Although there were many big and small twists and turns in the process, fortunately, the customer was finally arranged!

This customer wants to buy our starter one way bearing. In the process, this customer is not particularly clear about the load and speed of our starter one way bearing, nor does it know his own requirements. At this time, we need to help the customer understand.

Among them, the freight must be verified with the customer in advance, and there will be more trouble later, that is, the customer must verify with the customer whether the customer has an international express account when paying, and if not, the foreign trade staff will need to verify the freight.

Another point is that after the customer’s needs for starter one way bearing have been figured out and the quotation has been verified, try to verify all follow-up questions with the customer as much as possible, including: recipient information, customs clearance invoice content, etc., to avoid a problem as much as possible Asking an e-mail, so that the customer will be impatient and delay delivery.

To sum up the experience this customer brought to me is:
First, you have a certain understanding of starter one way bearing. This is not to say that you can remember every principle of the product. The basic ordering elements should be kept in mind.
Second, for bearings, customers must seek professional advice for special technical questions other than ordering elements.

Third, master the trade process. Check the shipping information with the customer, and the shipping method must be checked in advance with the customer.

In short, as a salesperson, you should balance the interests of customers and the company on the basis of your current positions. The word balance is very important, and the degree of control is more important. It is also believed that in the continuous maintenance process, this customer can definitely become a long-term big customer.

Contact: Ellen
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Skype: +8618668909563
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