Because the company has multiple website platforms, everyone is busy with different platforms, so I took over the platform. Last year, there was a Spanish customer who placed an order of $5,000 tapered bore spherical roller bearing. The customer was very happy and didn't know much about the customer. This list is already a big deal for me. In the following year, although there was occasional contact, there was no single order of tapered bore spherical roller bearing. In December, the customer gave a Christmas greeting as usual, and the customer suddenly inquired. Asked about the price of our bearings.
With in-depth communication with customers, I gradually felt that this is a big single bearing of tapered bore spherical roller bearing. Considering the large quantity, the nuclear price is very careful, and the price is to be confirmed after the design is confirmed. But the customer does not understand the design, has been providing a variety of different drawings of tapered bore spherical roller bearing, repeated changes. After returning to work in the Spring Festival, I always remembered this list. Considering that the drawings were basically confirmed, after talking for so long, the price has not been reported. After consulting with the boss, it is decided to confirm the price first, and then the design will be slightly adjusted according to the confirmed price of tapered bore spherical roller bearing. So a list of quotations is given to the customer, and the customer accepts the price.
After that, the design was confirmed, and the final confirmation drawing of tapered bore spherical roller bearing was completed on the basis of the quotation, and all the details of tapered bore spherical roller bearing were finally confirmed. The customer was very refreshed, such a big list, even the deposit of tapered bore spherical roller bearing did not talk, directly hit the full amount of tapered bore spherical roller bearing. Don't mention how happy you are when you receive the payment notification. A total of nearly 40,000 US dollars tapered bore spherical roller bearing, regardless of the amount or amount of money is the history of the company. Subsequent customers added orders and became my number one customer.
To sum up the success of this list, I think the following points are the key points of the order:
1. A clear, formal quotation form is important. Due to the overall configuration of our tapered bore spherical roller bearing, the configuration is relatively simple, and many salesmen have no habit of making quotes. For a formal company with a headline, a clear quotation is very good for a single order. Especially for non-native English speaking countries.
2. Stand in the other person's position and think for each other. This Spanish customer basically does not speak a word of English. There is no instant chat tool such as skype. There is no way to communicate with voice. All communication is via email. The customer sends a Spanish-language email. I usually reply in bilingual. The above is in Spanish, the English below, and the middle section is the English translation of the customer's Western language. At the beginning of the operation, the customer also praised me for doing this very intimately. The customer sees his or her own language and does not need to copy the translation. Google Translate is recommended here, although the translation is not 100% correct, 98% accuracy is already accessible. The English behind, it is convenient for me to check the mail in a coherent manner.
3. Patience. This list is from December to April, and the time spent is relatively long. Whether you are doing foreign trade or doing other things, you must have patience. When necessary, be sure to ask for help.
ZYSL company specializes in tapered bore spherical roller bearing for many years. All raw materials and accessories have been carefully selected to ensure a good user experience.
Welcome to contact us!
Contact: Ellen
Email: [email protected]
Skype: +8618668909563
MP/Whatsapp: +8618668909563
Wechat:18668909563
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TEL: +86 183-6303-1398
E-mail: [email protected]
E-mail: [email protected]
Whatsapp: +8618668909563
Whatsapp: +8618363031398
ADD: Room E3-1203, Mingquanchunxiao, Dikou Road, Tianqiao District, Jinan City Shandong Province, China.