600,000 orders of thrust roller bearing washer – a rich harvest

During this time, it became 5 orders of thrust roller bearing washer, about 60W; buyers are more extensive, Africa, Southeast Asia, Italy, South America; basically, contact with buyers can be less than a month or so.

Sending samples of thrust roller bearing washer is sent by the customer to pay the account or send the shipping fee to our account, and then send it smoothly. After the confirmation of the sample, the price was negotiated and it was finalized after several rounds of bargaining. The number of thrust roller bearing washer orders started was not much, and I was convinced that I increased the number. At present, there are no customers returning orders. Two customers are newcomers. Because I have difficulty in clearing goods at the destination port, I can't help. I haven't returned the order of thrust roller bearing washer yet, but keep in touch. Payment method Our company insisted on receiving the balance before delivery, and the client finally agreed.

Patience, care, enthusiasm - always infect customers

There is a customer in Ghana. The first time I contacted me, I called me at three in the morning. I didn't answer. The next day I looked up the mail and found that he had his inquiry of thrust roller bearing washer, and then I responded euphemistically, I am sorry that I did not answer the phone, because I was sleeping when you called. He was embarrassed to say that he bothered me. Perhaps because of this, everyone is more impressed, I also remembered his name and made a good start for the later cooperation. The customer expressed interest in the bearing and asked me to send the sample of thrust roller bearing washer. I asked the customer to pay the shipping fee first. The customer felt hesitant to pay the freight too expensive at first, because the shipping cost to Ghana was 600 RMB.

I am also worried that customers will feel that shipping will be abandoned. But I still have to negotiate with the customer first. It is better to quote the price of thrust roller bearing washer first, see if the price meets his expectations, whether there is a possibility of cooperation, and then decide not to look at the sample. Then the customer agreed, the customer did not accept the CIF price of the thrust roller bearing washer, and asked why it was so expensive. I patiently analyzed the sea freight and the terminal operation fee respectively, and the unit price after the flat spread would be so high. Dispelled customer concerns. The customer stated that they are satisfied with my service and are willing to pay the shipping fee to see the sample. After receiving the shipping cost from the customer three days later, I sent the sample of thrust roller bearing washer.

After confirming that the buyer received the sample of thrust roller bearing washer, I asked him if he was satisfied. He said that quality can be, after a few days of follow-up, telephone and mail exchange, the customer trusts me and decides to place a big order of thrust roller bearing washer.

Focus on follow-up skills

Share the following key points for doing your own foreign trade:

First, due to the time difference, sometimes when the buyer receives the inquiry of thrust roller bearing washer, it is the evening, and the buyer cannot be replied to the first time; the next morning, when the buyer replies to the buyer, the situation will be explained. The buyer is generally understandable. ;

Second, some of the company's products, regardless of price or quality, are superior to their peers;

Third, for customers who have not placed orders of thrust roller bearing washer for a long time, they will continue to follow up and keep in touch with the buyers;

Fourth, buyers are very concerned about the price of the company's products and the company's services.